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Monday to Friday: 9:00 am-6:00 pm | Saturday: 9:00 am-3:00 pm | Sunday: Closed
This Privacy Policy explains how New Street Pharmacy collects, uses, stores, and shares personal data when you use our website, contact us, request a service, or interact with us for NHS or private pharmacy support.
As a community pharmacy, we may process both standard personal data and special category data such as health information. We handle this information carefully in line with UK data protection law.
New Street Pharmacy is a community pharmacy serving patients with NHS and private healthcare services.
For the purposes of UK data protection law, New Street Pharmacy acts as the data controller for the personal data described in this policy.
Depending on how you interact with us, we may collect:
We may use personal information to:
Under UK GDPR, we rely on one or more lawful bases depending on the service provided.
We only share personal data where lawful and necessary.
We do not sell your personal data.
We keep information only for as long as necessary for legal, professional, clinical, and operational purposes.
When information is no longer required, we aim to securely delete or anonymise it.
Depending on the circumstances, you may have the right to:
Our website may use cookies and similar technologies to improve functionality, remember preferences, and monitor website performance.
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
However, no website or electronic system can be guaranteed completely secure.
If you have questions about this Privacy Policy or how your personal information is used, please contact New Street Pharmacy directly.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your information has been handled.